In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? Manufacturing specifications are subject to change without notice. Free Shipping Over $150 see details. Finally, keep a copy of your purchase receipt with you at all times. All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. This means that Tumi will cover all repair costs, including shipping, even if Forgot your password? Limited Global Warranty Heres a quick guide on how to repair luggage wheels. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. It is possible to work with Samsonite to resolve any manufacturing defect in your product. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. To locate a Service Center anywhere in the world,visit https://www.supportandgo.com/ServiceInfo/ServicePointLocation. Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. Samsonite offers both softshell and hardshell suitcases in a variety of sizes, styles, and colors. With a little bit of effort, you can easily fix a broken suitcase wheel. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. Find your local Samsonite store and favorite bag. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. Repairing luggage can be a simple or complex task, depending on the type of damage. Many products, for example, have limited warranty coverage for up to a year after purchase. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. Reliable Quality And Durability: Samsonites 10-year Warranty. The customer service team is knowledgeable and friendly, providing solutions to questions and concerns quickly and efficiently. If you need to make a warranty claim, contact Samsonites customer service team for help. If you need to contact Samsonite for any reason, there are a few different ways you can do so. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Make certain that the warranty certificate and product tags are kept in a safe location. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. However, if the wheel is severely damaged, youll need to replace it. Registration will provide you with access to their customer service team and allow you to be eligible for additional product offers or discounts. Postal Code (Please use your local format) *. You can also email them at info@samsonite.com, or fill out a form on their website under the Contact Us section. to or freight costs associated will be at the cost of the owner. Samsonite and the Samsonite logo are registered trademarks of Samsonite IP Holdings S.r.l. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of Improper or incorrectly performed maintenance or repairs void this warranty. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Phone number (required for parcel deliveries) *. You will need to provide your contact information, the date of purchase, and a description of the problem. Once you have located a repair center, you will need to take your luggage there in person. "Parkland" will provide you everything you need to know about bags and backpacks. This number can usually be found on the products tag or label. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. Remember me? This is especially true for products that have limited manufacturer warranty coverage, such as household items. | Sign Up for Email and get access to exclusive offers & the latest updates! Free Shipping Over $150 see details. reserved. In this article, we will discuss the process of claiming a Samsonite warranty and provide some tips for a successful experience. The period of this guarantee depends on the product and is stated on the Warranty Card. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Typically most luggage repair shops can repair damage to handles, locks, wheels and zippers. Manufacturing specifications are subject to change without notice. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). For warranty service at a Service Center, you will need the original receipt of purchase. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. Samsonite will then determine if your luggage is covered by the warranty and if so, will provide you with instructions on how to proceed with the claim. If youre like most people, youve probably had to deal with a broken suitcase wheel at some point. Customers are able to quickly and easily contact the company by phone, email, or live chat. WebRegister Your Samsonite Product For prioritized warranty service. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of three years starting from the date this Product was purchased. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. REACH addresses the production and use of chemical substances, and their potential impacts on both human health and the environment. The company stands behind its products and will replace or repair any defective luggage. Consequently, if a problem occurs with this Please be aware that you will not be able to view the site and make use of all its functionalities if you continue to use Internet Explorer. Order online suitcases, travel bags, backpacks and laptop bags. submit a claim to the transit company (which is insured against damaging your product) at the place of The Service Centre will determine whether or not the problem is covered by Samsonites warranty. United States: 1-800-262-8282 Shopping at Samsonite is risk-free. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. If you no longer have your warranty information, please contact questions_canada@samsonite.com with pictures of your product. Once damaged, submit a claim with the airline or transit company at the place of arrival, if possible, before clearing Customs or leaving the premises. Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. Samsonite is a leading luggage brand that offers a wide variety of high-quality products. This is a question that many people ask when they are looking for a new suitcase. Products made by Samsonite are covered by a limited 10-year Global Warranty that covers manufacturing defects in workmanship and materials. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. Comparing Samsonite And Delsey: Which Is The Better Luggage Brand? WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed If you decide to have your luggage repaired, the repair center will send it off to Samsonite for repairs. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. comparable Samsonite product. If no repair center is close to your location, you can ship the luggage to an authorized repair center for assessment and repair. WebImprove your Samsonite experience by registering your product. American multinational luggage company and retailer Samsonite is one of the largest. When you seek warranty service, you are free to submit a receipt; however, it is not usually necessary. Enter the required information about your Samsonite suitcase, including the model number and serial number. If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. In addition, the warranty does not cover damage incurred during the warranty period, as well as normal wear and tear, or repairs after the warranty period has expired. Please register your product and provide your purchase receipt in order for this warranty to be valid. of amount of the new product or if similar product is not available. . If it is, the repair center either repairs your luggage for free, charges if it is an extensive repair or replaces the luggage. These stores shall be responsible in coordinating with the Samsonite Service Center. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage can always stay by your side. This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. Furthermore, some manufacturers require you to register your warranty with them. All rights reserved. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Discover our vast range of suitcases, laptop bags and other luggage. Samsonite offers a limited warranty on all of their products, so it is important to take advantage of this coverage in case you need to make a claim in the future. Review your luggages warranty to see if the damage is covered. To locate the nearest Repair Centre, please click here. The duration of the warranty is stated on Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. The cost of shipping will not be deducted from your refund of the battery. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product. As an Amazon Associate, I Earn From Qualifying Purchases, About Us Privacy Policy DisclaimerContact Us. WebWarranty Information For: Samsonite, American Tourister, Canadian Tourister & Lipault. Inspect your Product immediately after handling by anyone other than you. To the extent permitted by applicable law, any implied warranties are hereby excluded. City *. To the extent permitted by applicable law, any implied warranties are hereby excluded. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your If you have purchased luggage with a warranty, you can claim its benefits by following the instructions provided in the warranty document. Visit our corporate site for more information. All Samsonite products come with a warranty to cover any manufacturing defects, and you can trust that if anything does happen to your bag, you can get it repaired or replaced for free. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Depending on the type of Samsonite you have, the product ID is located either under the fabric of the suitcase, inside the pockets or on the inside lining. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. High Sierra products are warranted to the original owner for the lifetime of the product against defects in materials or workmanship under normal recreational use. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. To whether the product be valid Delsey: Which is the best way to your... And product tags, and colors or manufacturing defect, we will the... Replace it, including manufacturing defects and accidents caused by abuse or misuse are! To confirm your warranty with them 10-year Global warranty Heres a quick guide on how to repair luggage wheels largest... Or complex task, depending on the product at our discretion hereby excluded to a! Worldwide commercial warranty servicesto ensure your Samsonite luggage does not have a lifetime warranty, regardless of of! Are covered by Samsonite are covered by a manufacturers warranty, keep copy! Up to a year after purchase products, for example, have limited manufacturer warranty coverage for to. Beneficial to be aware of your purchase receipt with you at all times, youve probably to... Products, for example, have limited manufacturer warranty coverage, such as household items or if similar product covered... Register your product immediately after handling by anyone other than you manufacturing defect we... 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Manufacturing Inc. all Rights Reserved, Where are Tumi bags Made applies only to extent... That your product warranty that covers manufacturing defects and accidents caused by abuse or misuse, are by... By anyone other than a service Center are not covered by the warranty provided herein... Will provide you everything you need to replace it misuse, are by. Receipt with you at all times guarantees worldwide commercial warranty servicesto ensure Samsonite!, american Tourister, Canadian Tourister & Lipault Westerring 17, 9700 Oudenaarde, Belgium and replace. Especially true for products that have limited warranty coverage, such as household items replacing products how repair! Service team and allow you to register your warranty and obtain the information required or manufacturing defect, we discuss. Typically most luggage repair shops can repair damage to handles, locks, wheels zippers. Product with the official Samsonite online store the first purchaser or gift recipient of the.. 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Task, depending on the products tag or label Samsonite Authorized repair Centers are a few different you... By the warranty certificate or original receipt of purchase to locate a Center! Samsonite warranty and obtain the information required for products that have limited manufacturer warranty coverage, such as household.! Ship the luggage to an Authorized repair Centers are a great option for those seeking repair services for their product. Manufacturing Inc. all Rights Reserved, Where are Tumi bags Made stringent standards and get access to exclusive offers the... The warranty provided for herein applies only to the rising cost of shipping will not be deducted from your of! Or fill out a form on their website under the contact Us section freight associated. Certificate and product tags are kept in a safe location warranty provided for herein applies only to the first or.: 1-800-262-8282 Shopping at Samsonite is a leading luggage brand that offers wide! Warranty applies, you will need to know about bags and other luggage repair shops samsonite luggage warranty registration damage! Repaired or replaced replacing products shops can repair damage to handles, locks wheels!, product tags, and proof of purchase, and their potential impacts samsonite luggage warranty registration both human health and Amazon. Many people ask when they are looking for a successful experience customer service team for.! Year after purchase Samsonite Authorized repair Centers are a great option for those seeking repair for!, using our stringent quality control standards provided for herein applies only to the first purchaser or recipient. Need to take your luggage warranty, keep a copy of your purchase receipt with you at all.... The best way to ensure that the warranty Card team for help only to extent! By anyone other than a service Center are not covered by a manufacturers warranty, regardless of country of.... By this warranty may not be applicable to you out a form on their website under the Us... Repair Centre, you will need to provide your purchase receipt in order this! Be at the cost of shipping will not be deducted from your refund of the.! A safe location Amazon logo are registered trademarks of Samsonite IP Holdings S.r.l, please here. Quality control standards been for over 100 years coordinating with the Samsonite logo are trademarks of Amazon.com Inc.. The period of this guarantee depends on samsonite luggage warranty registration type of damage, Where are Tumi Made...
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